Right now our social media focuses on Instagram. It is possible to connect Instagram with FB so that all Instagram posts are automatically posted to FB and so people can respond to Instagram DMs via Facebook as well. There are other features as well! See article below.
I think it’d be ideal to link these two platforms so we’re active on Facebook. I also know that this brings additional capacity questions like
- Who manages the page?
- How do we ensure messages are synced between Instagram and Facebook?
- What tech documentation and support needs to be created/updated?